Case Study / Rental Platform
Vango Rentals
A custom self-service booking platform replacing manual reservations — with real-time availability, online payments and a checkout that converts.
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01
Overview
The Brief, at a Glance
Vango Rentals replaced manual, phone-based reservations with a custom self-service booking platform. The result: 3x more online bookings, a 65% conversion lift, and 40% fewer support tickets within 90 days.
02
The Challenge
Manual booking process losing customers
Vango Rentals relied entirely on phone calls and manual booking forms. The existing platform had poor UX, no online payment, and a checkout flow that drove high abandonment — leaving staff buried in admin work and customers waiting for confirmation.
03
The Solution
Designed to Be Clear. Built to Perform.
Focused, conversion-driven layout
“
The new booking platform basically runs itself. Customers book online in under a minute and our team finally has time to focus on the fleet instead of admin.
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